Privacy Policy

Welcome to eRetail Hub, where we prioritize the protection of your personal information and comply with The General Data Protection Regulation (GDPR) (EU) 2016/679. We value transparency and want you to feel confident about how we track and use your data.

Data Collection:

At eRetail Hub, we collect the following information:

  • Your name and surname
  • Your email address
  • Your physical address
  • Your phone number
  • Data about the browser and device you use to access our store
  • Information regarding your store navigation patterns

Data Usage:

We collect your contact details to process and fulfill your orders promptly and ensure a seamless shopping experience. Additionally, we gather technical information and on-site behavior data to enhance our store's user-friendliness and personalize our services for you, such as enabling automatic mobile version switching.

Third-Party Involvement:

We collaborate with trusted external companies that assist us in delivering exceptional services. These third parties have limited access to your personal data, restricted to what is necessary for them to fulfill their obligations. Here's how they utilize the data:

  • Payment services verify and process your payments using your credit card details and name.
  • Our manufacturers and stock keepers use your order details to prepare and assemble your package.
  • Postal services rely on your first name, last name, and physical address to ensure smooth product delivery.
  • Mass mailing services utilize your email address to send you relevant emails if you have subscribed to them.

Consent and Opt-out:

By continuing to browse our webstore after reviewing this Privacy Policy, you give us your consent to use your personal data as explained above. If you do not agree with these terms, please refrain from using our website.

Your Rights:

You can exercise the following rights by emailing us at support@eretailhub.com:

  • Request a copy of the personal data we have collected from you.
  • Request the deletion of your personal data from our system.
  • Withdraw your consent if you previously agreed to provide us with your data but have changed your mind.

Data Security:

We are dedicated to maintaining the security of your personal information while storing and utilizing it.

Thank you for your cooperation and trust in eRetail Hub!